• Account deletion will take place within 72 hours after receiving your request.

• The deletion of your account will be carried out provided that there is no debt for the vehicle rental services provided to you, as well as in the absence of unpaid fines.

• When you delete your account, your profile photo, first name, phone number and email address will, as well as your payment information will be deleted from the databases of our service, while your travel history and payment will be anonymized.

• Photos taken at the end of trips are automatically deleted within 60 days of completing the trip and taking the photo of the parked vehicle.

Green Ride Privacy Policy

Last updated: July 24, 2025

This Privacy Policy describes how Individual Entrepreneur Knapysh Vladyslav Michailovich ("Company", "we", "our", or "us") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from the Green Ride mobile application (the "App") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the App, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

 

To provide the Services, we collect and have collected over the past 12 months Personal Information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

 

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any relevant terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

 

The types of Personal Information we obtain about you depend on how you interact with our App and use our Services. When we use the term "Personal Information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of Personal Information we collect.

 

Information We Collect Directly from You

• Basic contact details including your name, address, phone number, and email.
• Order information includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information includes your username, password, and security questions.
• Shopping information includes the items you view, put in your cart, or add to your wishlist.
• Customer support information, including the data you choose to include in communications with us, for example, when sending a message through the Services.

 

Information We Collect Automatically

 

We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include:

• Device information such as your device type, operating system, browser type, IP address, mobile network provider, and device identifiers.
• Usage information such as the time and duration of your use of the Services, referral pages, pages visited, links clicked, and language preferences.
• Location data such as your general location based on your IP address or more precise location when accessing the App (if location services are enabled).

Information We Collect from Third Parties

 

We may collect information about you from third parties, such as marketing and advertising partners, data providers, and analytics providers. This may include:

• Information about your interests, demographic data, or online activities.
• Information shared via third-party integrations or platforms where you interact with our brand.

How We Use Your Personal Information

 

We use your Personal Information for the following purposes:

• Providing Services: including creating and managing your account, processing transactions, and delivering support.

• Marketing and Advertising: including sending promotional communications, serving personalized ads (where permitted by law), and conducting campaigns.
• Analytics and Improvement: analyzing usage of the Services, measuring performance, and improving our App, offerings, and customer experience.
• Security and Fraud Prevention: identifying and preventing fraudulent or unlawful activity, and protecting users, our Services, and Company infrastructure.
• Legal Obligations: complying with applicable legal requirements and responding to law enforcement or legal requests.

 

We will not use your Personal Information for purposes that are materially different without first notifying you and, if required by law, obtaining your consent.

How We Disclose Personal Information

 

In certain circumstances, we may disclose your Personal Information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

• With vendors or service providers who perform services on our behalf, such as payment processing, customer support, data analytics, hosting, and marketing.

• To comply with laws and legal obligations, such as responding to subpoenas or other lawful requests for information.
• In connection with business transfers, such as mergers, acquisitions, or asset sales.

• With your consent or at your direction, such as sharing your information with a third-party integration or platform you've connected.

 

We do not sell your Personal Information for monetary consideration.

Cookies

 

We use Cookies to improve and personalize your experience, for performance measurement, analytics, and marketing purposes. You can control the use of Cookies through your browser settings or by using opt-out features where applicable.

 

Some of the types of Cookies we may use include:

• Essential Cookies: Necessary for the basic functionality of our App.
• Analytics Cookies: To understand how users interact with the Services.
• Advertising Cookies: To deliver relevant ads and measure their effectiveness.

 

You can opt out of non-essential cookies through cookie preference tools provided in the App (if available) or through browser-level controls.

International Data Transfers

 

We may transfer your Personal Information to countries other than the one in which you reside, including to:

• Ukraine, where some of our servers or partners may be located.
• Ireland or the Netherlands, if applicable due to our use of third-party providers (e.g., cloud services).

 

These countries may have different data protection laws from your home country. When we transfer data internationally, we will take appropriate measures to protect your information as required by applicable laws.

Your Rights and Choices

 

Depending on where you live, you may have certain rights with respect to your Personal Information. These may include the right to:

• Access the Personal Information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local data protection authority

 

To exercise any of these rights, please contact us using the contact information below. We may need to verify your identity before fulfilling your request.

Retention of Personal Information

 

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, accounting, or other obligations).

 

When we no longer need to use your Personal Information, we will either delete or anonymize it, or, if that is not possible, securely store it and isolate it from further processing.

Third-Party Sites and Services

 

Our Services may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of such third parties. We encourage you to read their privacy policies before providing them with any information.

Contact Us

 

If you have any questions or concerns about this Privacy Policy or how we handle your Personal Information, please contact us via:

 

Mailing address: Individual Entrepreneur Knapysh Vladyslav Michailovich

Av. de Holanda, 14, 03540 Alicante (Alacant), Alicante, Spain

Email: support@greenride.rent